Jewelry Care
- Regular cleaning, using a mild soap and warm water, helps remove accumulated oils and dirt.
- Gently scrub with a soft brush, rinse thoroughly, and pat dry with a lint-free cloth to maintain its luster.
- Shield your jewelry from harsh chemicals by avoiding exposure to bleach, chlorine, and other cleaning agents, especially during activities like swimming.
When not adorning yourself with these treasures:
- store them in a cool, dry place, individually separated to prevent scratches and tangling.
- Prioritize removal before engaging in activities that could subject your gold jewelry to unnecessary wear and tear, such as heavy lifting or exercising.
- Be mindful of extreme temperatures, as gold can be sensitive—avoid sudden changes, like wearing it in hot tubs or prolonged exposure to direct sunlight.
- Given gold's relatively soft nature, handle it with care to prevent bending or warping, and consider removing it before sleeping to minimize stress on the metal.
- Regular inspections for loose stones, damaged prongs, or signs of wear are advisable, with prompt attention from a professional jeweler if issues arise. For a comprehensive touch, consider professional cleaning and inspection annually to ensure your gold jewelry remains a timeless and radiant part of your collection.
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Shipping Policy
We offer international shipping with DHL EXPRESS.
As soon as the order is dispatched you will receive a confirmation email that contains all of the details alongside a tracking number for you to follow your order.
We offer free international shipping on orders above 250$.
We offer local shipping all over Lebanon with WAKILNI within 4 to 5 working days with a fee of 3$.
As soon as the order is dispatched you will receive a confirmation email that contains all of the details alongside a tracking number for you to follow your order.
Shipping times may vary depending on the item and on the location, but we’re always working to deliver your products as fast as we can.
For placing fast shipping orders kindly contact us at latelierdezee@gmail.com
Exchange & Return
Being satisfied with your online purchase is our first goal !
We will gladly accept an exchange of an unworn item within 5 days. If 5 days have passed since its delivery date, unfortunately we can’t offer you an exchange.
We do not offer the possibility of refund.
If any of the below options, we will gladly replace your item with a new one
- The wrong product was sent to you.
- The product is defective.
- The product was damaged during shipping.
Orders must be returned in its original package.
Customized Items
Kindly note that customised items are created for you and therefore cannot be exchanged.
Sale Items
Only regular priced items may be exchangeable , unfortunately sale items cannot be.
Business Inquiries
Are you a cool brand, designer or influencer and want to collaborate with L’atelier De Zee ?
You can contact us on
E-mail: latelierdezee@gmail.com
T: +961 76 665 063